Gemma 2B It Customer Support by rootsec1

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  Autotrain compatible Dataset:bitext/bitext-customer...   Endpoints compatible   Gemma   Instruct   Region:us   Safetensors   Sharded   Tensorflow

Gemma 2B It Customer Support Benchmarks

nn.n% — How the model compares to the reference models: Anthropic Sonnet 3.5 ("so35"), GPT-4o ("gpt4o") or GPT-4 ("gpt4").
Gemma 2B It Customer Support (rootsec1/gemma-2B-it-customer-support)

Gemma 2B It Customer Support Parameters and Internals

Model Type 
text generation, chatbot
Use Cases 
Areas:
customer support
Primary Use Cases:
answering customer support queries
Additional Notes 
Specifically fine-tuned for customer support chatbot use case using the Bitext Customer Support Dataset.
Training Details 
Data Sources:
Bitext Customer Support Dataset
Methodology:
Fine-tuning on question and answer pairs
Input Output 
Accepted Modalities:
text
Output Format:
text
Performance Tips:
Ensure inputs are clear and contextually relevant for best responses.
LLM NameGemma 2B It Customer Support
Repository ๐Ÿค—https://huggingface.co/rootsec1/gemma-2B-it-customer-support 
Model Size2b
Required VRAM10 GB
Updated2024-12-22
Maintainerrootsec1
Model Typegemma
Instruction-BasedYes
Model Files  4.9 GB: 1-of-3   5.0 GB: 2-of-3   0.1 GB: 3-of-3
Model ArchitectureGemmaForCausalLM
Context Length8192
Model Max Length8192
Transformers Version4.39.3
Tokenizer ClassGemmaTokenizer
Padding Token<eos>
Vocabulary Size256000
Torch Data Typefloat32

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Note: green Score (e.g. "73.2") means that the model is better than rootsec1/gemma-2B-it-customer-support.

Rank the Gemma 2B It Customer Support Capabilities

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Instruction Following and Task Automation  
Factuality and Completeness of Knowledge  
Censorship and Alignment  
Data Analysis and Insight Generation  
Text Generation  
Text Summarization and Feature Extraction  
Code Generation  
Multi-Language Support and Translation  

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Original data from HuggingFace, OpenCompass and various public git repos.
Release v20241217